Covid forced most teams to go remote.
What’s the impact / challenges of going from co-located to remote
- Re-creating trust and transparency that comes from co-located work
- Using confluence as a way to get information prior to a meeting, then focussing the meeting on covering the content
- Planning regular sessions to connect in person
Mindsets/approaches to be more productive at meetings
- Take ten minutes to read the memo before getting into the meat of the meeting
- Instead of using the meeting for status updates, have everyone write down the status in a document together at the begining of the meeting and then review and discuss as a group
- Less status meetings and more work session
- Focus on metrics to communicate if things are on target
- Live dashboard become useful to communicate to a wider group the status of things
How can we make sure people have a voice at the table?
- Using virtual hands so that people don’t dominate a conversation
- Use anon Q&A to allow people to speak up that wouldn’t normally speak up - but use a moderator approach to make sure questions are for the right forum.
Working across timezones
- Being conscious of the timezones that people are in - these are the peoples working hours
- Being inclusive of people in timezones out of your area is hard
- Record meetings so people can watch it async
- Sometimes just have the meeting twice or X times for each timezone
- Sometimes for really important meetings people will need to start/work late to attend - make sure that is balanced
- Rethink teams to make sure teams are in the same timezone so that their normal collaboration works well
What tools have you found that improve remote work
- Donut - randomly places you with people to schedule meetings that you haven’t met with
- Retros being recorded in slack so you have notes to refer back to
- Having video on while in a meeting so people can feel involved and included
- Stickies.io
References
LeadDev Panel Discussion - Building the tools for cross-team communication
Addressing the challenges of partially distributed engineering teams