Mark Pearl

Benefits of async comms

  • Use people from all over the world
  • Reduced interruptions means more focus ond productivity
  • Allows people to think out responses properly

Key tips when sending async comms

  • Have a concrete need. What do you want to get out of the task. Make that clear.
  • Start with a headline, then provide more detail following
  • Always provide enough information - think of all possible questions people might have and provide detailed information following headline.
  • Set a deadline by when you need a response - let everyone know when you need a response by

Key tips for working with async comms

  • Control your notifications - turn off immediate response notifications
  • Let people discover your response rate - people need to know when you are offline and when they can expect a response from you
  • Give people a way to get hold of you in emergencies - always allow how they can notify you if something is urgent and requires an immediate response

References

The Complete Guide to Asynchronous Communication in Remote Teams



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