Objective:
- To provide a structured process for team members to express genuine appreciations for their colleagues.
- To enhance team cohesion, connection, and a culture of recognition.
Duration: 30 minutes
Session Outline
1. Welcome and Introduction (5 minutes)
- Opening Remarks: Begin by welcoming everyone and thanking them for attending.
- Purpose Explanation: Explain the objective of the session—highlighting the importance of expressing appreciation and its positive impact on team dynamics.
- Set the Tone: Encourage openness, positivity, and respect throughout the session.
2. Establish Ground Rules (3 minutes)
- Confidentiality: Create a safe space where team members feel comfortable sharing.
- Respectful Communication: Emphasize listening without interrupting and respecting diverse perspectives.
- Focus on Positivity: Remind everyone that the session is about positive recognition, not critiques.
3. Guidelines for Expressing Appreciation (5 minutes)
- Be Specific: Encourage mentioning exact actions or behaviors.
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Be Sincere: Stress the importance of genuine and heartfelt appreciations.
- Use the SBI Model:
- Situation: When and where did it happen?
- Behavior: What exactly did the person do?
- Impact: What was the positive outcome?
4. Sharing Appreciations (30-45 minutes)
- Method Options:
- Option A: Round-Robin Sharing
- Go around in a circle, allowing each person to share their appreciations with the group.
- Option A: Round-Robin Sharing
- Facilitation Tips:
- Inclusive Participation: Ensure everyone has the opportunity to share.
- Voluntary Sharing: Allow team members to pass if they feel uncomfortable.
- Modeling: Start the sharing yourself to set an example.
5. Open Discussion and Reflection (10 minutes)
- Discussion Questions:
- “How did it feel to give and receive appreciations?”
- “What insights did you gain about your colleagues?”
- “How can we continue to support each other moving forward?”
- Encourage Sharing: Invite team members to share their thoughts and feelings about the session.
6. Closing Remarks (5 minutes)
- Summarize Key Takeaways: Recap the main points and appreciations shared.
- Express Gratitude: Thank the team for their participation and openness.
- Reinforce the Value: Highlight how ongoing appreciation contributes to team success and individual well-being.
Additional Tips for a Successful Session
- Preparation:
- Advance Notice: Inform the team about the session ahead of time so they can prepare mentally.
- Materials:
- Agenda Sharing: Provide a session outline to set expectations.
- Creating a Comfortable Environment:
- Lead by Example: Start the session by sharing your own appreciations.
- Encourage Inclusivity: Be mindful of different personalities and cultural backgrounds.
- Monitor Time: Keep an eye on the clock to ensure the session flows smoothly.
- Handling Challenges:
- Shyness or Reluctance: TBC
- Dominating Participants: Gently steer the conversation to give others a chance to speak.
- Emotional Responses: Be prepared for strong emotions; acknowledge them sensitively.
Example of Expressing Appreciation Using the SBI Model
- Situation: “During last week’s client presentation,”
- Behavior: “you stepped in to answer unexpected questions confidently and clearly,”
- Impact: “which impressed the clients and helped us secure the deal.”