Mark Pearl

Objective:

  • To provide a structured process for team members to express genuine appreciations for their colleagues.
  • To enhance team cohesion, connection, and a culture of recognition.

Duration: 30 minutes

Session Outline

1. Welcome and Introduction (5 minutes)

  • Opening Remarks: Begin by welcoming everyone and thanking them for attending.
  • Purpose Explanation: Explain the objective of the session—highlighting the importance of expressing appreciation and its positive impact on team dynamics.
  • Set the Tone: Encourage openness, positivity, and respect throughout the session.

2. Establish Ground Rules (3 minutes)

  • Confidentiality: Create a safe space where team members feel comfortable sharing.
  • Respectful Communication: Emphasize listening without interrupting and respecting diverse perspectives.
  • Focus on Positivity: Remind everyone that the session is about positive recognition, not critiques.

3. Guidelines for Expressing Appreciation (5 minutes)

  • Be Specific: Encourage mentioning exact actions or behaviors.
  • Be Sincere: Stress the importance of genuine and heartfelt appreciations.

  • Use the SBI Model:
    • Situation: When and where did it happen?
    • Behavior: What exactly did the person do?
    • Impact: What was the positive outcome?

4. Sharing Appreciations (30-45 minutes)

  • Method Options:
    • Option A: Round-Robin Sharing
      • Go around in a circle, allowing each person to share their appreciations with the group.
  • Facilitation Tips:
    • Inclusive Participation: Ensure everyone has the opportunity to share.
    • Voluntary Sharing: Allow team members to pass if they feel uncomfortable.
    • Modeling: Start the sharing yourself to set an example.

5. Open Discussion and Reflection (10 minutes)

  • Discussion Questions:
    • “How did it feel to give and receive appreciations?”
    • “What insights did you gain about your colleagues?”
    • “How can we continue to support each other moving forward?”
  • Encourage Sharing: Invite team members to share their thoughts and feelings about the session.

6. Closing Remarks (5 minutes)

  • Summarize Key Takeaways: Recap the main points and appreciations shared.
  • Express Gratitude: Thank the team for their participation and openness.
  • Reinforce the Value: Highlight how ongoing appreciation contributes to team success and individual well-being.

Additional Tips for a Successful Session

  • Preparation:
    • Advance Notice: Inform the team about the session ahead of time so they can prepare mentally.
    • Materials:
    • Agenda Sharing: Provide a session outline to set expectations.
  • Creating a Comfortable Environment:
    • Lead by Example: Start the session by sharing your own appreciations.
    • Encourage Inclusivity: Be mindful of different personalities and cultural backgrounds.
    • Monitor Time: Keep an eye on the clock to ensure the session flows smoothly.
  • Handling Challenges:
    • Shyness or Reluctance: TBC
    • Dominating Participants: Gently steer the conversation to give others a chance to speak.
    • Emotional Responses: Be prepared for strong emotions; acknowledge them sensitively.

Example of Expressing Appreciation Using the SBI Model

  • Situation: “During last week’s client presentation,”
  • Behavior: “you stepped in to answer unexpected questions confidently and clearly,”
  • Impact: “which impressed the clients and helped us secure the deal.”



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